Privacy Policy

At Simblebooks, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal and business information when you use our invoicing platform and services.

By accessing or using our Service, you agree to the collection and use of your information in accordance with this policy. If you do not agree to these terms, please do not use our Service.

Information We Collect

We collect the following types of information when you use our Service:

A. Personal and Business Information

• Account Registration Information: When you create an account to use our invoicing system, we may collect your name, email address, company name, phone number, billing address, and other details necessary to provide the Service.
• Payment InformationTo process transactions and generate invoices, we collect payment details such as credit card numbers, bank account information, and payment preferences. These details are securely processed through a third-party payment processor and are not stored on our systems.

B. Usage Data

• Log Data: We automatically collect certain information about your interactions with our Service, such as your IP address, browser type, device type, operating system, and pages you visit. This data helps us analyse usage patterns, improve our platform, and troubleshoot issues.
• Cookies and Tracking Technologies: Our Service uses cookies, web beacons, and similar technologies to track activity, improve functionality, and provide a personalized user experience. You can manage your cookie preferences through your browser settings.

How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Improve the Service: We use your information to create, manage, and maintain your account, generate invoices, and provide customer support.
• To Process Payments: We use your billing and payment information to process transactions and issue invoices.
• To Communicate with You: We may send you important updates related to your account, such as billing notices, service interruptions, or security updates. We may also send you marketing emails, with your consent, about new features or promotions.
• To Enhance Service Security: We use your information to monitor and detect unauthorized access, fraud, or other illegal activities related to your account or our platform.
• To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, or legal processes, such as tax reporting or governmental requests.

How We Share Your Information

We respect your privacy and do not sell your personal or business information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with trusted third-party vendors and service providers who help us operate, maintain, and improve the Service (e.g., payment processors, cloud hosting services, email service providers). These third parties are required to protect your data and only use it for the purposes for which it was shared.
• Legal Compliance: We may disclose your information if required to do so by law, such as in response to a subpoena, court order, or governmental request, or to protect the rights, property, and safety of Simble books, our users, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you if such a transfer occurs, and your information will continue to be protected under this Privacy Policy.

Data Retention

We retain your personal and business information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you cancel your account, we will retain certain information as required for legal, tax, or accounting purposes but will delete or anonymize other personal data.

Security of Your Information

We take the security of your information seriously and implement appropriate technical and organizational measures to protect your personal and business data. These measures include encryption, firewalls, secure data storage, and access controls. However, no method of data transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data, including:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You can update or correct any inaccurate or incomplete information in your account.
• Deletion: You may request that we delete your personal data, subject to legal and contractual obligations.
• Opt-Out of Marketing: If you no longer wish to receive marketing communications, you can opt-out by following the unsubscribe link in emails or contacting us directly.
• Data Portability: In certain circumstances, you may request a copy of your personal data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at info@simblebooks.com OR +91 886 7140 888

International Data Transfers

If you are accessing our Service from outside the country in which we are based, please be aware that your information may be transferred to and processed in other countries, including the United States, where the data protection laws may differ from those in your jurisdiction. By using the Service, you consent to this transfer and processing of your information.

Children’s Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we learn that we have inadvertently collected information from a child under the age of 13, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and update the "Effective Date" at the top of the page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, Please contact us at:
Simble books
48/3, 10th Cross, Mango, Acres, Bangalore, Karnataka, India, 560105
Email: info@simblebooks.com
Phone Number: +91 886 7140 888