Shipping and Delivery

Effective Date: 08/11/2024

At Simple books, we provide a digital invoicing platform that can be accessed online via the internet. As a Software-as-a-Service (SaaS) product, there is no physical shipping or delivery associated with our service. The following outlines how our service is delivered to you:

Access to the Service

Upon signing up and completing your registration, you will receive immediate access to your account and the full suite of features available under your chosen subscription plan. You can log in to your account at any time using your registered email address and password to access and manage your invoices, payments, and other related features.

Digital Delivery of Invoices and Documents

All invoices, receipts, and related documents are generated and delivered electronically through the platform. You can download, email, or share these documents directly from your account. There are no physical copies of invoices shipped, as everything is available for download and distribution directly within the system.

Service Activation

Once your subscription is successfully processed, your account will be activated immediately. You will have full access to the features associated with your plan, including invoicing tools, payment integration, and customer management. There is no waiting period for activation, and you can begin using the platform right away.

Ongoing Updates and Features

As a cloud-based service, Simble books continually updates and improves the invoicing platform to provide you with the latest features and security enhancements. Updates and new features are delivered automatically to your account; no action is required on your part to receive them. You will be notified of major updates via email or within your account.

Customer Support and Assistance

If you have any questions or need assistance, our support team is available to help you through email, live chat, or by phone. Support is provided digitally, and we aim to resolve issues promptly, usually within 24–48 hours, depending on the nature of your request.

No Physical Shipping

Since Simble books is a digital SaaS product, there is no physical shipping involved in the delivery of the Service. All interactions, document deliveries, and support are conducted online via your account.

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We respect your privacy and are committed to protecting your personal information. The information you provide will be used solely to respond to your inquiry and will not be shared with third parties. Your data will be handled securely and in accordance with applicable privacy laws and regulations.

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